Contact information

We’re Here to Help

At ELASA, your satisfaction is our priority. If you have any questions about your order, products, shipping, returns, or anything else, we’re happy to assist.

Contact Us

Email: elasa.support@gmail.com

Response Time: We aim to respond to all emails within 24–48 business hours.

 

We Can Help With

  • Order status and tracking
  • Product information
  • Returns & exchanges
  • Damaged or incorrect items
  • Payment-related queries
  • General assistance


Before Contacting Us

To help us assist you quickly, please include:

  • Your Order Number
  • Your Name
  • Registered Email Address
  • A brief description of your query
  • Photos (if reporting a damaged or incorrect product)


Business Hours

Monday – Saturday: 10:00 AM – 7:00 PM (IST)

Sunday & Public Holidays: Closed